Shipping & Return Policy

Shipping & Return Policy

Last updated: September 15, 2025

1. Order Processing Time
  • We process orders within 1 business day.

  • Processing time refers to the time between when an order is placed and when the items are ready for shipment (handed over to the carrier).

  • If your order is placed before the daily cutoff time and items are ready the same day, processing will be completed on the same day.

2. Shipping Time
  • Shipping time refers to the time it takes the carrier to deliver the products to the customer.

  • Estimated shipping time: 1–8 business days, depending on your location and selected shipping method.

3. Returns & Exchanges
  • We only accept returns for defective products.

  • If the product is defective, you may request a replacement.

  • To initiate a return or exchange, please contact us at service@ampvortex.com with your order number and description of the defect.

  • Returned items must be in their original packaging and in the same condition as received.

4. Contact Us
  • For any questions about shipping, returns, or exchanges, please contact:
    service@ampvortex.com